What to expect when you make a disclosure to the IMPRESS whistleblowing service:
- Will my call be treated as confidential?
Yes. Calls to Protect and IMPRESS will be treated as confidential, except in circumstances where the law requires IMPRESS to disclose information to a public authority.
IMPRESS has systems in place to store confidential information in a secure database. IMPRESS is registered with the Information Commissioner’s Office and complies with data protection requirements for the storage and communication of private information.
- Will my employer be notified if I make a disclosure?
As a registered legal advice centre, any advice given by Protect is covered by legal professional privilege. This strict duty of confidentiality means that Protect will not, save in exceptional circumstances provided in law, disclose the identity of a caller to their employer, or to another person, except where the individual consents to this.
IMPRESS will only contact an employer where an individual requests IMPRESS to do so in order to advocate on the individual’s behalf.
- Can I make an anonymous call to Protect or IMPRESS?
Yes. A caller will always have the option of remaining anonymous.
However, it will always be easier to investigate a concern where a person identifies themselves and/or their employer. We encourage individuals to raise a concern openly or on a confidential basis where they feel comfortable to do so. Where a person does not wish to identify themselves, we will assign a unique reference number to that person and provide them with a single point of contact at IMPRESS to ensure consistency.
- What advice will I receive if I call IMPRESS or Protect?
Protect provides independent and confidential advice to workers. Their advice line is managed by qualified lawyers who provide constructive, practical advice. Please note that Protect does not litigate or represent parties and where callers seek such advice, they are referred on if appropriate. Where a concern appears sufficiently serious, a senior lawyer will reassure the client that the matter can properly be referred to the police or other external authority and advise how this can best be done.
IMPRESS will not provide legal advice, but will advise callers on how best to manage their situation, and may offer referrals to other organisations. IMPRESS may also offer to investigate a concern, with the consent of a worker.
IMPRESS does not have the power to decide whether a disclosure is protected, or to intervene in employment relations, and we cannot provide you with legal advice. Only an employment tribunal can decide after the event whether or not a disclosure was protected under PIDA, and whether it may result in compensation.
Contacting the Press Recognition Panel (PRP) about concerns about IMPRESS
IMPRESS has been recognised by the Press Recognition Panel (PRP) as a ‘recognised’ regulator in accordance with the Royal Charter on the Self-Regulation of the Press. If you work for IMPRESS, or for a publication that subscribes to IMPRESS, and you have any concerns about the regulator’s on-going compliance with the Charter criteria, you can raise them in confidence by contacting the PRP.
Before contacting the PRP, you should first raise any concerns with the appropriate person within your organisation.
Please click here to contact the PRP.