Privacy Statement

IMPRESS is an independent regulator of the press.  We are a regulator designed for the future of media, building on the core principles of the past, protecting journalism, while innovating to deal with the challenges of a digital age.

Our main activities are to:

  • Award a ‘Trust in Journalism’ mark to publishers that meet our standards for membership.
  • Maintain a progressive Standards Code and assess any breaches of this code by our members.
  • Provide an arbitration scheme which is free to all parties and protects publishers against the risk of court costs and exemplary damages.
  • Support the development of news publishers, through partnerships and collaboration

This statement sets out what information we collect, how we collect it, the purposes we use it for and who we share it with. 

What information do we collect?
To perform our role we need to collect personal information such as names, e-mail and postal addresses, telephone contact numbers and other information which is necessary to provide our regulatory services or to engage in commercial transactions with suppliers.

We collect the following information: 

  • Data about news publishers who may benefit from joining IMPRESS and from being regulated by us.
  • Data about news publishers who apply to become a member of IMPRESS, are regulated by us and against whom individuals may complain to us about
  • Data about individuals who complain to us, to request information from us or participate in any consultations that we run.
  • Contact information about individuals who may be interested in receiving news and updates about IMPRESS services and events.
  • Data about individuals who work for us, sit on our board or one of our sub-committees, or arbitration panel or apply to do so.
  • Data about individuals or organisations that supply commercial services to us.

Who collects our information and how?
Our staff collect information from the following sources:

  • Individuals or organisations who provide us with their data so that we can deal with a service request or business transaction.
  • Third parties such as Experian and from personal referees in the case of recruitment activities.
  • Internet searches of publicly available sources such as Companies House records and news publisher websites.  

For what purposes do we use personal data?

  • To assess, investigate and adjudicate complaints about the news gathering activities and published material of the press in accordance with our Regulatory Scheme.
  • To resolve legal disputes between individuals or organisations and news publishers that we regulate in accordance with our Arbitration Scheme.
  • To assess and issue requests for advisory notices to the press concerning privacy and press intrusion in accordance with our Regulatory Scheme.
  • To identify relevant publishers who may benefit from joining IMPRESS.
  • To process membership applications from publishers to join IMPRESS in accordance with our Regulatory Scheme.
  • To assess publisher compliance with IMPRESS’s internal governance standards in accordance with our Regulatory Scheme.
  • To enable us to contact individuals about our services, news and events
  • To administer seminars, conferences and other events.
  • To process and respond to questions and concerns that individuals or organisations may raise with us.
  • To enable us to recruit, retain, manage and pay our staff, contractors, board, committees and suppliers. 
  • To satisfy external auditors that we are meeting legal and regulatory requirements and standards.

Who do we share personal data with?
We only process and share personal data where it is necessary to do so to fulfil one of the purposes set out above and where we have first gained the express consent of the data subject to process it for that specific purpose.

We will only share data in the following circumstances:

  • If you complain to us and we accept your complaint we will share it with the news publisher that you have complained about.  We may also share it with any experts that we appoint to investigate your complaint and with the Press Recognition Panel (PRP), our oversight auditor, if they sample your case for audit. 
  • If you make a request for arbitration to us, we will share it with the news publisher against whom you seek to make a claim and their representative, the Chartered Institute of Arbitrators (CIArb) and any arbitrator appointed by CIArb to determine your claim.   We may also share it with the Press Recognition Panel (PRP), our oversight auditor, if they sample your case for audit. 
  • If you are a news publisher responding to a complaint made against you, we will share your response with the complainant and their representative.  We may also share it with the Press Recognition Panel (PRP), our oversight auditor, if they sample your case for audit. 
  • If you are a news publisher responding to an arbitration claim made against you, we will share your response with the claimant, their representative and any arbitrator appointed by CIArb to determine the claim.  We may also share it with any experts that we appoint to investigate the complaint and with the Press Recognition Panel (PRP), our oversight auditor, if they sample your case for audit. 
  • If you make an advisory notice request to us regarding unwanted press intrusion, we will share your request with publishers that we regulate.  We may also share it with the Press Recognition Panel (PRP), our oversight auditor, if they sample your case for audit. 
  • If you register to attend an event organised by us we may share your data with third party contractors for the sole purpose of ensuring that the event runs smoothly, safely and that your personal needs are met.